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Testimonials

"...there is no one that I would rather work with...."

"I am a former client of both Michael Bax and Dawna Thibodeau, I have bought and sold five (5) homes with Michael and Dawna over that past twenty years. I thank you both for your past services, the level of service and expertise that you both demonstrate is superior.

Recently I obtained my Real Estate License and the first person I contacted was Michael, he re-introduced me to Dawna. There is no one that I would rather work with then Michael and Dawna, because of their professionalism and outstanding work ethics. I am now proudly one of their team. Thank you both for your ongoing enthusiasm and support."

Lynne A.

"...My favorite thing about Michael was that he never wasted my time..."

Michael Bax helped me buy my house in 1995 and helped me sell that same house 19 years later in 2014.  In both transactions, he showed the same level of integrity, thoroughness and genuine commitment to my happiness.

When I was buying that house, I was a single woman with a freelance income and was a first time home buyer.  Michael helped me navigate all the ins and outs of pre-qualifying for my first mortgage loan and helped me narrow down the seemingly overwhelming number of decisions involved in choosing the right property.  He showed particular concern for my personal safety in making sure I would be living in a safe, well-patrolled neighborhood.

My favorite thing about Michael was that he never wasted my time dragging me through houses that weren't right for me.  In our first meeting, I was very clear about what I was looking for and he knew I was in no hurry whatsoever to buy unless the house met my specifications.  He toured me through about half a dozen homes right away to get a feel for how much repair and remodeling I was willing to tackle and what my priorities were.  Then, weeks would go by when I would not hear from him.  When I would check in with him, he would say, "Your house hasn't come on the market yet."  Little did I know that waiting was exactly the right thing to do.  One day, he called and said, "I found your house!  It came on the market yesterday!"  He drove me to it and it was truly perfect!  Exactly the right size, right layout, in the right neighborhood for an amazingly low price.  We wrote an offer that day and it was mine for the next 19 years.

When it came time to sell, he was there for me again, showing the same care and concern throughout the selling process.  He offered help with staging the interior and gave me some extremely valuable advice on what repairs and upgrades would be required to be able to complete the sale.  Doing those minimal repairs in advance allowed me to sail through closing without a hitch where, otherwise, the whole process would have bogged down and I'm sure I would have lost my buyer.

Choosing your realtor is your most important step toward moving into your dream home and I can say with confidence that choosing Michael Bax is the best move you could make!"
-Haley M.

"...professional, trustworthy..."

We were first-time home buyers and Michael Bax assisted us and helped navigate the market with us.  When we finally found the house we wanted to buy, Michael made sure that all aspects of the contract were taken care of so closing was stress-free.  He was always very  patient with us as we made multiple offers and browsed through the competitive market before we landed our home.

Michael is not just a realtor to us, but a friend.  He is professional, trustworthy, and most of all, he has a kind heart.  We highly recommend him!

Thank you Michael for everything you have done for us!"

-Jerry, Nancy and Baby Bruce

"Barbara continually went over and above our expectations..."

I have used Barbara for my two real estate transactions.  She helped me sell my apartment building and also helped purchase a home.  She is very professional and well versed in the real estate market.  She was very good about educating us on the sometimes confusing process of buying and selling.  She was always there to answer my questions and I felt she really took care of us.

During what became a sticky closing on our four plex sale, Barbara continually went over and above our expectations to bring the deal to a close.  This was most appreciataed and effective.

Robin F.

"I find her to be a person of honesty and integrity..."

Barabara Kalergis has handled my real estate needs and properties for many years now.  I find her to be a person of honesty and integrity, and it's always a pleasure doing business with her.

E.L.  L.A. District Attorney (Retired)

"...helped us get an incredible price for the home."

Barbara Kalergis helped my husband and I find the perfect home in the perfect neighborhood.  Her knowledge and expertise as a realtor made the whole process fast, smooth and pain free.  I was amazed at how easy it all was.  She understood exactly what we were looking for in a home and neighborhood, and we found one without a whole lot of searching. Then, with her expertise in the negotiating process, helped us get an incredible price for the home.  With her experience and knowledge, she pushed the sale through a fast and problem free escrow. Barbara is a real gem and a wonderful person to work with, and I'm now one very happy homeowner.


Jodie B.

"We will never, ever work with anyone other than Michael..."

We have professionally known Michael Bax for over 15 years.  He has worked with both finding us our first home to purchase, as well as the selling and buying of my parents last 3 homes.  Michael is a unique Real Estate Agent and there are very few like him.  He operates with the highest level of professionalism, integrity and honesty, while always providing the highest level of customer service.  Michael treats his clients as family and truly cares about the challenges and needs of each client when buying or selling a home.  In addition, he gives sound, professional advice and never compromises himself, his license nor the agency he works for.  Michael is patient and understanding, thoughtful and thorough.  He goes above and beyond and focuses solely on what his client's needs are, yet also is sensitive to everyone's needs involved.  We will never, ever work with anyone other than Michael for our real estate needs and will continue to refer him.

Rand and Mary S.

"We got so lucky with her as an agent..."

My husband and I are clients of Dawna's.  She helped us purchase our first home.  We got so lucky with her as an agent and with the house she found us!  It was a single family home in our favorite Glendale neighborhood - exactly what we asked for!  It also was a short sale, which can be a challenge, but Dawna made the process easy.  We closed in less than six weeks.


When it was time to upgrade to a bigger home a few years later, we called Dawna again.  She listed our first house and we had a signed offer within two months.  She also helped us find our next home too!  We had challenges due to contingencies and lending requirements, but we made it through it all and closed in both houses concurrently.

Dawna was patient through the whole process.  She showed us houses that fit our criteria, explained things that were unfamiliar to us and she was always available by email, text, phone if we needed her; and we contacted her A LOT!  We looked at quite a few houses before finding the right one.  I even got cold feet at one point.  It was an emotional process for me to let go of our first home and move on, but Dawna understood.

After going through three transactions with Dawna (buying, selling and buying again), we're very happy with how it all turned out.  If we ever decide to buy or sell again, she will be the first person we call.

Kirt and Kristie T.

"...before closing, you feel like you are friends."

I would recommend Dawna to anyone wanting to buy or sell property, even with the most challenging transaction.  She provided excellent advice and service to me in a very complex sale that I wasn't certain would even work.  Impressively, she completed the sale of my home within my time constraint, and closed with a price beyond what I required. She brought creative sales strategies and various resources to solve any issue with my property to make it sell.  Even though I was 700 miles away from the sale, I felt at ease because of Dawna's competency and her teamwork with me.  She is responsive, attentive, positive and took care of everything I asked for.  I'll always remember her voice telling me, "I'll take care of it.  Dont worry; it'll be fine." and then she made it so.


Dawna is easy and straight forward to work with.  She takes care of business, gets the job done, makes it easier for you, and before closing, you feel like you are friends.

Dawna, thank you so much.  You have helped change my life!  My best regards to you always.

Linda

"Along with a 'Can Do' attitude, Dawna brought a long list of personal contacts and resources..."

I am writing this letter to endorse the services of Dawna Thibodeau, Realtor/Broker for Harcourts Crown Jewel.  My family lives in the Los Angeles area and had been looking unsuccessfully for about a year for a forever home.  We were living in two separate houses about 30 miles apart, and after getting married we needed to be under one roof for our growing family.


Dawna was referred to me by a friend and after our first conversation I was immediately put at ease and pleased at her level of professionalism and knowledge; especially of VA loans.  My husband is a Veteran and we wanted to take advantage of his VA loan to help us purchase our home.  We were completely abandoned by two previous agents due to the difficultly of closing with a non-conventional loan.  One agent flat out told us she wouldn't have time to deal with a VA loan and they were too hard to close.  Needless to say, when we found Dawna and she talked us through our concerns, we found her to be a breath of fresh air compared to our previous experiences.  Along with a "can do" attitude, Dawna brought a long list of personal contacts and resources in, including inspectors, loan agents, other realtors who were equally as knowledgeable and responded in a timely manner.  As an added bonus, if you have a busy schedule (as most of us do), documents and forms are completely automated and secured; many of which I was able to review and sign within minutes.  A lifeline for busy schedules!

We were so pleased with her negotiating skills in securing our new home.  I also contracted Dawna to sell my current home.  Dawna and her team immediately went to action with advertising my property.  I left out of town on a Thursday and upon my return the following Tuesday I had two solid offers and received a call from Dawna a few days later with another above asking price offer.  I am currently in escrow with an all cash offer and a 21 day close.  I am sure none of which would have been possible without Dawna's help.  I recommend her services in a heartbeat!

Sonia B.

"Melissa is not only very personable, she is super accessible..."

Melissa is not only very personable, she is super accessible and on top of all contract/closing processes.  We highly recommend!  We searched for almost two years without any pressure from her.  We have now sold our house through her and are in contract to buy another.


B.C. - Eagle Rock

"I can't imagine going through it without your skills (Melissa)...."

It was quite a challenge to put our house on the market and hope to find a new one.  Lots of stress, lots of doubts.  I can't imagine going through it without your skills as an agent/therapist.  We will certainly let everyone we know who needs an agent to give you a call.

T.C. Eagle Rock

"Thank you so very much for all your work..."

Melissa, thank you so very much for all your work and making my "dream" to move and be with family come true.

K.R. -  Glassell Park

"...thank you so much for your hard work..."

Melissa, I just wanted to thank you so much for your hard work in helping me find a home.  Always helping me navigate this with grace, insight and fun.

C.P. - Highland Park

"You're one Hot Realtor!"

Melissa, you're one Hot Realtor!  Just wanted to say thank you so much.  After house #999 we found the ONE  :-)  Hope to stay in touch.  We'll talk soon.

S.L. - Highland Park

"You are the best realtor I've ever known."

Melissa, I'm writing to thank you for your incredible service as my realtor over the past few months.  Finding and buying a new home was much more stressful than I'd anticipated it would be.  That we found my perfect home is still astounding to me.  Tomorrow escrow closes and I take possession of the fruit of our labor.  You are the best realtor I've ever known.  The service you've given is far beyond what I expected.  I am looking forward to the opportunity to refer my friends to you so we can crow together about how much we adore you!

S.F. - Pasadena

"Thank you for everything."

Melissa, thank you for everything.  We love this AWESOME house!

J and M - Shadow Hills

"It's always good to work with such a professional agent..."

Melissa, it's always good to work with such a professional agent as you are.  A million thanks to you.

L.L. - Sunland

"...Thanks again for all your help..."

Melissa... We are officially MORTGAGE FREE!  Best feeling in the world... We weren't dreaming...  We actually got the house sold... Thanks again for all your help and kind gift!  We went to our favorite restaurant for lobster Saturday night!

B & L - La Crescenta

"You're a pleasure to work with..."

Melissa, thank you for being so fantastic and gracious with us.  You're a pleasure to work with and we really thank you for your professionalism.

R.W. - Los Angeles

"Barbara's willingness to listen, to understand.....was more than we could have hoped for."

Several months ago we sold our property and went to lease a smaller home; we were horrified by the rental market.  What had once been a relatively simple project turned into an ordeal.

Fortunately, we thought of Barbara and contacted her.  Immediately things calmed down, we got a plaln, we had things to do that made sense and would result in accurate data.  Barbara assisted us to locate a lovely townhome, then went on to negotiate the lease, was present at the leasing itself and helped guide us through the entire process.

Barbara's willingness to listen, to understand and to represent us, her clients, was more than we could have hoped for.  We highly recommend Barbara to anyone who is listing their home for sale, looking for a home to purchase or like ourselves, locating a lease in an area we wanted at a resonable price.

Thank you Barbara, your professional representation was greatly appreciated.

Sincerely,

Pat and Nancy P - Arcadia

"You're the best!"

Melissa, thanks for all your help!  We're officially moving in the 18th of November!  You're the best!

N.P. - Glendale